Refund Policy

At XCIPTV 4K, we are committed to delivering a high-quality IPTV player and service subscription experience and ensuring our customers subscribe with complete confidence. Your satisfaction is our priority, which is why we offer a 7-day money-back guarantee.

If you are not fully satisfied with your XCIPTV 4K experience—even after receiving assistance from our support team—you may request a refund easily and without hassle.

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7-Day Money-Back Guarantee

We want you to enjoy a smooth, stable, and reliable IPTV experience. If you encounter any technical or service-related issues, our 24/7 customer support team is always available to help.

If XCIPTV 4K does not meet your expectations after support assistance, you are eligible to request a full refund within 7 days of your original purchase. We respect your decision and value your feedback.

How to Request a Refund

To request a refund, please follow these simple steps:

Contact us via WhatsApp or email

Use the same email address used during purchase

Include your invoice or order number in your message

Our team will review your request and process eligible refunds promptly.

After the 7-Day Period

The money-back guarantee applies only within the first 7 days after purchase. After this period, refunds are no longer available.

However, you may contact us at any time for support. Our team will do everything possible to resolve issues and help you continue enjoying your XCIPTV 4K IPTV player and subscription service without interruption.

Contact Information

For refund requests or support inquiries, please contact us:

📧 Email: Contact@xciptv4k.com
📱 WhatsApp: Contact us on WhatsApp